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Useful information about using our site

  • You must have cookies enabled to access active server pages for Resolution Web Search.
  • You must have Javascript enabled
  • By default, all of the above items are enabled upon initial installation of a browser.

  • You must have Java Virtual Machine installed to view images
    • Install Java (Sun) Virtual Machine www.java.com and download the latest version


Are you experiencing problems with...

Browser Requirements

To access this site use a 4.0 or later browser.

Please visit one of the following sites to download the most current supported browser:
Microsoft® Internet Explorer
Netscape® Navigator


Cott 801 Error when viewing images

Note:This error is caused by Privacy Settings in your Firewall and/or AntiVirus Products.
Specifically the setting related to HTTP Referrer needs to be disabled.
  • If you are using Norton...
    • Select Privacy Control|Enable Browser Privacy
  • If you are using Zone Alarm...
    • Select Privacy|Remove Private Header Information
Disabling the above options will correct the Cott 801 Error.


Unable to view images

  • You must have Java Virtual Machine Installed.
  • Delete the cookies and temp internet files.
  • Remove Daeja as a trusted publisher.
    • For Microsoft VM
      • Click Tools on the menu at the top of your browser and select Internet Options
      • Click the Contents tab
      • Click the Publishers button
      • Highlight any entries for Daeja Image Systems Ltd and Click the Remove button
    • For Java (Sun) VM
      • From within Control Panel Open Java Plug-in
      • Click the Certificate tab
      • Highlight Daeja Image Systems Ltd and Click the Remove button
      • Click the Cache tab and Click on the Clear button
  • Close and reopen Internet Explorer
    Note:The first time you view an image and the Daeja Install pops up be sure to:
    • For Microsoft VM check "Always trust content..." box and click "yes"
    • For Java (Sun) VM click "Always"


How to Enable Cookies

Internet Explorer
  • Version 6.x
    • Click Tools on the menu at the top of your browser and select Internet Options
    • Click the Privacy tab at the top of the screen
    • Move the slider to Medium and click OK
  • Version 5.x
    • Click Tools on the menu at the top of your browser and select Internet Options
    • Click the Security tab at the top of the screen
    • Click Custom Level and scroll down to the Cookies section
    • Set "Allow per-session cookies" to Enable and click OK
  • Version 4.x
    • Click View on the menu at the top of your browser and select Internet Options
    • Click the Security tab at the top of the screen
    • Click Custom Level and scroll down to the Cookies section
    • Select "Always accept cookies" or "Prompt before accepting cookies" and click OK
Netscape Navigator
  • Version 7.x and 6.x
    • Click Edit on the menu at the top of your browser and select Preferences
    • Find "Privacy & Security" in the menu on the left. If there is a triangle pointing to the right next to Privacy & Security, click it.
    • Select "Cookies" under "Privacy & Security"
    • Select "Enable cookies for the originating web site only" or "Enable all cookies" and click "OK"
  • Version 4.x
    • Click Edit on the menu at the top of your browser and select Preferences
    • Select "Advanced"
    • Select "Accept all cookies" or "Accept only cookies that get sent back to the originating server" and click OK


How to enable Javascript

Internet Explorer
  • Version 6.x and 5.x
    • Click Tools on the menu at the top of your browser and select Internet Options
    • Click the Security Tab at the top of the screen
    • Click Custom Level and scroll down to the Scripting section
    • Select "Enable" to turn Java Script support on and click ok
Netscape Navigator
  • Version 7.x
    • Click Edit on the menu at the top of your browser and select Preferences
    • Find "Advanced" in the menu on the left. If there is a triangle pointing to the right next to Advanced, click it
    • Select Scripts & Plugins
    • Place a check mark in the Navigator box, located on the top section of the Scripts & Plugins page and click ok

  • Version 6.x and 4.x
    • Click Edit on the menu at the top of your browser and select Preferences
    • Find "Advanced" in the menu on the left. If there is a triangle pointing to the right next to Advanced, click it
    • Place a check mark in the Enable Java box
    • Place a check mark in the Enable JavaScript for Navigator box and click ok

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